Casatrove - Make client relationships more valuable
Real Estate is a relationship-centered business and homeowners trust your agents to help guide them through the buying and selling process.
With CasaTrove clients will look to your firm and your agents as a trusted home advisor. With CasaTrove you are positioned to always be there for the next sale or referral.
Casatrove is a win-win-win
Homeowners
Real Estate Agents
Real Estate Firms
Click to see why homeowners will love getting CasaTrove from their agent
Real Estate Agents
Real Estate Agents
Real Estate Agents
Free, easy-to-use tools to increase the value of your client relationships
Why homeowners love casatrove
EASILY STORE AND MANAGE HOME-RELATED INFO AND DOCUMENTS
With CasaTrove it is easy to manage all the information about your home. Homeowners can take pictures, upload information, set reminders, track costs, and take advantage of other useful tools that can all be easily accessible in one place to help tame the informational chaos.
TRANSFORM THE INSPECTION REPORT INTO AN ACTIONABLE SET OF TO-DO'S
CasaTrove makes it easy for the new homeowner to keep track of, and take care, open items from their inspection report. Once set up the inspection report becomes a series mini to do's overtime. Agent-branded reminder emails for each open item can help remind clients of important fixes. Plus, homeowners can quickly ask for referrals from the real estate agent to help solve each issue the inspection report outlined.
TRACK SERVICE PROVIDERS AND HIRE HOME SERVICES FROM A TRUSTED SOURCE
With CasaTrove, homeowners can easily keep track of which service providers they have used, who they liked or didn't, load files associated with each, and have contact information at their fingertips for the next time they need them. As Real estate agents have extensive networks of local service providers who they trust, homeowners can use the Get A Service Referral function of CasaTrove to tap into their agent's network. This is great for the agent too as it keeps them top of mind as a trusted advisor with the client.
Real estate firms
Value Proposition
CasaTrove represents an exciting and innovative opportunity for Real Estate Firms to enhance their business and strengthen client relationships over the long term. As clients use the application there are multiple opportunities to help associate your firm within the application. With CasaTrove you can:
Turn Home Services Referrals into a Competitive Advantage for your Firm - With CasaTrove your firm will have a standardized and easy-to-maintain way to store, manage, and share your preferred vendor lits. If your firm partners with CasaTrove your office can use our service vendor management tools for free. With these tools, agents can manage home service referrals and requests easily, and create a new competitive advantage for your firm.
- Agents can quickly send a consistently professional home services referral to a client pulling from a centralized database of your vendors. Each is standardized and branded with the agent's business card, but also allows for quick customizations for that personal touch.
- Visibility permissions of vendors allow for home services referral lists to be segregated by individual, team, or office. As a firm, you might want to use a standard painting company, but each agent can keep their 'secret list of vendors' to themselves. Then when asked for a recommendation by a client, the agent can easily respond with a blended list of up-to-date information.
- If a client has the CasaTrove app, they can quickly send in a service referral to the agent who can get notified on their phone, use the app to quickly source that referral, and send it back to the client - all on the go and in less than a minute. Agents can also quickly create ad-hoc referrals that do not originate from within the app.
Strengthen Agent-Client Relationships- CasaTrove helps your firm stay in contact with your clients beyond the buying and selling process.
- Enhance the long-term value of each client. CasaTrove's engagement tools, embedded in an app that clients find useful, can promote a more enduring relationship and more referrals. CasaTrove's goal is to increase the long-term value of an agent/client relationship by at least 20% in the first 5 years after a sale and up to 40% over ten years.
- CasaTrove helps position your agents as a trusted home resource instead of just a short-term transactional assistant.
Offer Valuable & Unique Closing Gifts for Clients; That Also Help Them to Stay Connected - What better way to thank your customer than with CasaTrove?
- Clients get something of real value that has relevance to the home. Plus, it's about their home, so its customized to what the client needs.
- Agents get a terrific marketing and engagement tool that gives them the opportunity to interact with the client throughout the client's ownership of a home in ways that foster long-term customer loyalty.
- Your firm can set itself apart by providing CasaTrove as a standard gift for all clients.
Frequently Asked Questions
How much does it cost my firm or my agents?
CasaTrove is free to distribute to clients, provided the real estate firm is willing to send out CasaTrove to a majority of clients following a closed house sales. After a set amount of months, the agent will be presented with an option to continue their branding on the client's version of CasaTrove. CasaTrove presents those agents with a dashboard of upcoming client renewals and usage statistics so the agent can make an informed decision. If the agent does choose to continue their association with the client's CasaTrove profile, that agent will be charged a nominal monthly or yearly fee for the continued marketing to that client.
Real Estate Firms, if they see CasaTrove as a strategic differentiator either with clients or for agent retention, can subsidize all or part of the cost to the agents. Contact us for more information on pricing.
Can we white-label the application?
Yes. If your firm signs up, you can have your firm logo at the top for clients. Agents also have the opportunity to upload logos of their own for their individual business cards that appear throughout the application.
Are there opportunities for technology integration into our exising apps or website?
Yes. We offer integration services that will work with your IT team or your IT vendors to integrate CasaTrove as needed.
Not all clients will use this frequently. Is it still valuable to distribute to all clients?
Yes. It is true that not all clients will use the application on a frequent basis if you give it to them. Regardless of the frequency of use, the value is in the long-term client engagement. If a client uses this once a year to track paint colors, that is enough to remind them of the value that was provided by their agent. Additionally, many of CasaTrove's client engagement tools do not rely on the client to be actively using the application. For example, an agent can quickly set up customized recurring, yearly reminders for a client that go out regardless if the client is using the app. These reminders will all have the business card of the agent.
What happens if my firm or agent stops paying for a client to use the application?
The client will continue to have access to the application and all of the information they have stored in the application. However, the client will no longer see the business card of the agent embedded in the app or in reminders, will no longer have the ability to request service referrals from the app, and will no longer see the contact info of the realtor within the app. Additionally, the realty firm's logo - which shown to all clients within the app - will be replaced with the CasaTrove logo.