Real Estate is a relationship-centered business and homeowners trust you to help guide them through the buying and selling process. CasaTrove can help you maintain and enhance your client relationships beyond the sales transaction.
With CasaTrove it is easy to manage all the information about your home. Homeowners can take pictures, upload information, set reminders, track costs, and take advantage of other useful tools that can all be easily accessible in one place to help tame the informational chaos.
CasaTrove makes it easy for the new homeowner to keep track of, and take care, open items from their inspection report. Once set up the inspection report becomes a series mini to do's overtime. Agent-branded reminder emails for each open item can help remind clients of important fixes. Plus, homeowners can quickly ask for referrals from the real estate agent to help solve each issue the inspection report outlined.
With CasaTrove, homeowners can easily keep track of which service providers they have used, who they liked or didn't, load files associated with each, and have contact information at their fingertips for the next time they need them. As Real estate agents have extensive networks of local service providers who they trust, homeowners can use the Get A Service Referral function of CasaTrove to tap into their agent's network. This is great for the agent too as it keeps them top of mind as a trusted advisor with the client.
CasaTrove represents an exciting and innovative opportunity for Real Estate Firms to enhance its business and strengthen client relationships over the long term. As clients use the application there are multiple opportunities to help associate your firm within the application. With CasaTrove you can:
Turn Home Services Referrals into a Competitive Advantage for your Firm - With CasaTrove agents can manage home service referrals and requests easily, and create a new competitive advantage for your firm.
Strengthen Agent-Client Relationships- CasaTrove helps your firm stay in contact with your clients beyond the buying and selling process.
Offer Valuable & Unique Closing Gifts for Clients; That Also Help Them to Stay Connected - What better way to thank your customer than with CasaTrove?
CasaTrove charges agents a very small monthly fee per client - but only those that the agent wants to send it to. Agents can always use our client activity reports to see which clients continue to get value from the application and choose to modify which clients continue to get access to the application.
Real Estate Firms, if they see CasaTrove as a strategic differentiator either with clients or for agent retention, can subsidize all or part of the cost to the agents. Contact us for more information on pricing.
Yes. If your firm signs up, you can have your firm logo at the top for clients. Agents also have the opportunity to upload logos of their own for their individual business cards that appear throughout the application.
Yes. We offer integration services that will work with your IT team or your IT vendors to integrate CasaTrove as needed.
Yes. It is true that not all clients will use the application on a frequent basis if you give it to them. Regardless of the frequency of use, the value is in the long-term client engagement. If a client uses this once a year to track paint colors, that is enough to remind them of the value that was provided by their agent. Additionally, many of CasaTrove's client engagement tools do not rely on the client to be actively using the application. For example, an agent can quickly set up customized recurring, yearly reminders for a client that go out regardless if the client is using the app. These reminders will all have the business card of the agent.
The client will continue to have access to the application and all of the information they have stored in the application. However, the client will no longer see the business card of the agent embedded in the app or in reminders, will no longer have the ability to request service referrals from the app, and will no longer see the contact info of the realtor within the app.