CasaTrove is the easiest, most effective way to maximize the number of positive testimonials, reviews, and referenceable clients.
Below are a few select data points from various research firms that have studied the impact of testimonials and reviews:
Using our web tools or our supplier app, it is very easy to document the services you provided to the client. You can just take a couple of pictures, or provide detailed records.
Using templates it is very quick to create or customize a testimonial request that you can send to the client.
CasaTrove's testimonial engine creates a unique link for the testimonial that you can share with your client via text or email. The link also helps us manage and connect testimonials that come in so that we can automatically associate them with a home profile created for the client.
The customer is presented with the request for a testimonial. They do not have to have a login or do anything other than click on the link you send. As part fo the testimonial process they will indicate whether or not you can use their information in your marketing, how they prefer to be featured if they say yes, and we even ask them if they are willing to be a reference client for you.
Immediately following submission of the testimonial the customer is presented with a code that enables them to a year of free CasaTrove PRO access - where they can not only see the service record you uploaded, but they can also use the tool to help them track all sorts of additional useful information about their house. Every time the customer uses the app, they will see your branding, your logo, your contact information, plus have access to easily refer you to others.
You can quickly see all of the testimonials that have come in. Our easy-to-use/export reporting tools let you quickly find customers who gave you a great rating, who are willing to be reference clients, etc.
It is always free to send a testimonial request to a customer. Only if they respond back to you with a submitted testimonial will you be charged a low fee. In this way you control your costs, you control who gets a testimonial request, and you can control how you use your testimonials once submitted. Learn More
There are many options out there to help you get feedback from your customers. Why is CasaTrove the best option?
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CasaTrove is the only option out there where you are giving the client something of value that is so relevant to the homeowner. With CasaTrove, any client that submits a testimonial gets access to CasaTrove's home information management tool ad-free. Plus, if you have pre-loaded a digital service record for the client, they also get tangible value from having access to that. The result? A much high response rate.
As we have described above, with CasaTrove you will get a higher volume of reviews. With a higher volume of reviews, you will undoubtedly get a better selection of positive responses to use in your marketing. With CasaTrove you control which ones you use, so having more to pick from means more positives to pick from as well.
Since you are only charged a low fee for a testimonial that is actually submitted by your customers, you are not paying for the ability to send a survey instead you are only paying for results.
With CasaTrove your customers will get value from the app itself. They will be appreciative not only for the initial service you provided but also for the tech-forward app you provided them as part of your continual caring about the customer. Whether or not the customer gives you a positive review, they will be more likely to refer you to others because you gave them CasaTrove as a thank you gift. And, oh yeah - since we've built in an easy way for customers to refer you to others directly within the app, you also can more easily take advantage of the goodwill you've created by giving the customer CasaTrove in the first place.
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