Drive more positive testimonials
CasaTrove is the easiest, most effective way to maximize the number of positive testimonials, reviews, and referenceable clients.
Are More Testimonials Better?
Few Quick Stats on Testimonials & Reviews
Below are a few select data points from various research firms that have studied the impact of testimonials and reviews:
- Fresh, product-specific review content drives search traffic and keyword rankings, specifically when a business earns 10 or more reviews –– resulting in a 15-20% increase in search traffic. (Big Commerce)
- Increasing review volume leads to higher conversion rates – even at high volume levels: 50 or more reviews per product can mean a 4.6% increase in conversion rates. (Big Commerce)
- 72% of consumers say positive testimonials and reviews increase their trust in a business. (Big Commerce)
- 88% of consumers say reviews influence their online purchasing decisions. (Vendasta)
- 72% of consumers will take action only after reading a positive review. (Search Engine Watch)
- 40 or more reviews are needed before consumers will consider a star-rating accurate. (Opt-In Monster)
How Do CasaTrove Testimonials Work
1) You Use CasaTrove to Capture a Digital Record of the Service You Provided to the Client
Using our web tools or our supplier app, it is very easy to document the services you provided to the client. You can just take a couple of pictures, or provide detailed records.
2) Create a Testimonial Request
Using templates it is very quick to create or customize a testimonial request that you can send to the client.
3) Share Request with Customer
CasaTrove's testimonial engine creates a unique link for the testimonial that you can share with your client via text or email. The link also helps us manage and connect testimonials that come in so that we can automatically associate them with a home profile created for the client.
4) Customer Spends 1-2 Minutes Completing a Testimonial
The customer is presented with the request for a testimonial. They do not have to have a login or do anything other than click on the link you send. As part fo the testimonial process they will indicate whether or not you can use their information in your marketing, how they prefer to be featured if they say yes, and we even ask them if they are willing to be a reference client for you.
5) The Customer Gets the PRO Version of CasaTrove With Your Branding and Service Records
Immediately following submission of the testimonial the customer is presented with a code that enables them to a year of free CasaTrove PRO access - where they can not only see the service record you uploaded, but they can also use the tool to help them track all sorts of additional useful information about their house. Every time the customer uses the app, they will see your branding, your logo, your contact information, plus have access to easily refer you to others.
6) You Can Report/Search/Use the Testimonials From the Customer
You can quickly see all of the testimonials that have come in. Our easy-to-use/export reporting tools let you quickly find customers who gave you a great rating, who are willing to be reference clients, etc.
You Are In Control
Keep Your Costs Low & Your Value High
It is always free to send a testimonial request to a customer. Only if they respond back to you with a submitted testimonial will you be charged a low fee. In this way you control your costs, you control who gets a testimonial request, and you can control how you use your testimonials once submitted. Learn More